Privacy
Policy
Learn how we collect, use, and protect your information
1. Introduction
Innovyx Tech Labs LLP ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website innovyxtechlabs.com (the "Website"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
2. Information We Collect
We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to provide. Additionally, we may collect information automatically when you visit our Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.
3. Use of Your Information
We use the information we collect in the following ways:
- •To operate and maintain our Website
- •To improve your experience on our Website
- •To respond to your comments, questions, and provide customer service
- •To send you technical notices, updates, security alerts, and support messages
- •To communicate with you about products, services, offers, promotions, and events
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- •By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- •Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- •With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Privacy Policy for SMS Services
Effective Date: February 11, 2026
1. Information We Collect
When you use our services to receive verification codes or alerts, we may collect:
- •Mobile Phone Number: To deliver the requested SMS/OTP.
- •Log Data: Includes delivery status, timestamps, and the nature of the message sent.
2. How We Use Your Information
Your mobile number is used strictly for:
- •Authentication: Providing OTPs to verify your identity.
- •Service Alerts: Sending critical account-related notifications.
- •Compliance: Meeting regulatory requirements set by the Telecom Regulatory Authority of India (TRAI).
3. Data Sharing & Non-Disclosure
We do not sell, rent, or share your mobile opt-in data with third parties for marketing or promotional purposes. Your information is only shared with trusted telecom operators and SMS gateway providers (such as STPL/SmartPing) solely to facilitate the delivery of your messages. These parties are contractually prohibited from using your data for any other purpose.
4. Opt-Out & User Rights
- •Transactional SMS: Since OTPs are triggered by your request (Service Implicit), they do not require an opt-out. However, you can stop using our services at any time.
- •Promotional SMS: If you receive promotional content, you may opt-out by following the "STOP" instructions or updating your preferences on our platform.
5. Security
We implement industry-standard technical and organizational measures, including encryption and secure servers, to protect your personal information from unauthorized access.
6. Contact Us
For any questions regarding this policy, please contact us at:
- •Company: Innovyx Tech Labs LLP
- •Email: support@innovyxtechlabs.com
- •Website: innovyxtechlabs.com